I’ve used 1.2 for a few weeks now, and I’ve come across a few issues I’d recommend for the next version.

Multiple Admin accounts – It would be great if other people on our team could login with their own account to submit invoices, manage clients, and reply to tickets.

Income reports – The influx graph is very nice, but I find it a little difficult to quickly get exact numbers for my income. It’d be great to see a total price for all payments made from all services. Also a separate number for only the total of unpaid invoices or pending payments. Unless I’m not noticing, I think the current graph only shows income from individual services, and not a total of all or pending totals.

So far those are my only suggestions. I’d love to see them incorporated eventually.

In addition, it would be nice if a client did not have to login in order to make a paypal payment from the invoice email. In other words, if the invoice image had a link directly to paypal, that would be awesome. I’ve had one client complain that it wasn’t convenient for them to login to their account to make the payment.

I think I agree, but it is of course needed for them to login to submit tickets.

Hi Mark,

Thanks for the feedback, great ideas. We have had quite a bit of similar mentions mainly involving more accessible payment processing, integration, and reporting. We are shooting to have v1.3 include rounded and manageable payment systems for re-occurring and at a glance reporting options as well as will bring in more configurable options while keeping the system simple.

Another priority is boosting the support functionality, however, we are looking in to some nice options to stear away from standard ticketing. Any recommendations would certainly help.

What’s with not being able to use decimal points? You’d be surprised as to how many people will accuse you of cheating them out of 34 cents when you originally quoted them, say, $154.66.

Also, how come no address for clients?

Hi J.P.

These are very simple mods to the system. Originally we left out the decimal support as we utilized a scaled down version of the script to charge for hourly services at a fixed rate. The reason behind limited customer profile fields are to keep the input simple and essentially web-based, though we will be adding more attention in these areas on future releases.

Thanks for the input!

Still eager for the next release of Netbill. I wanted to suggest an option to save an invoice as PDF which can be downloaded or email to the client. I imagine using this for clients who do not want to pay me via paypal and instead just want a record of the invoice and plan to write me a check or pay in person. Is this a possible feature that could be added? Thanks!

Hi Mark,

Good to hear from you again, PDF export, download, viewing has actually already been added to v1.3, so you can certainly expect it in the next release . We have put in a ton of work to streamline the system thus far, I expect all should be wrapping up soon.

Hi Mike, Just checking in to see how 1.3 is going. I’m still very interested in your product, but in the meantime I’ve actually been using a Saas based invoicing platform called CurdBee. This solved my need to allow clients to pay invoices online with paypal without having to login to the invoicing program.

This was a feature request I mentioned to you in the past, and I find it to be important to client satisfaction and ease of use. This way I can email my client the invoice, and then can click the link in the email to view their invoice online and then click “pay” to go to paypal, all without them needing to login to my invoicing app (in your case it would be netbill).

Do you think this sort of ability is something we’ll see in 1.3? Thanks again for all the work and time you spend!

Hi there Mark,

1.3 will be much more dynamic regarding automation and minor features like you describe. Payment links within the payment reminders will be included. 1.3 will still be out soon, though currently we are working on a few foundation updates to support our products/services such as forum, articles, new customer system etc. NetBill should be back in main stream dev in the next few weeks.

Thanks for checking in!

Hey Mike, thanks for following up. I still keep my eye on Netbill, so I’m looking forward to the release of 1.3!

Hey guys,
- I would like more customer profile fields so that I can acctually keep data on my clients,
- Ability to send messages to the client without it being a Support Log. (IE, send login details for certain thingsthat they can keep in the panel).
- Upload files that arent just a zip or a rar????? I got this for project management, but not being able to upload a jpg or add an update to a project status with a link/image just dosnt work good (just adding this due to the wording on your website – “NetBill is an open source web application optimized to fuse customer support, project management…etc,etc)

Hey there Steve,

Thanks for the feedback, we have been working for a LONG time now on the 1.3 release which should accommodate much of your key points. I am curious to hear more about your second feature “ability to send messages without being a support log”. Version 1.3 uses more of a ticket type of system, though I can imagine standard internal messages would still be a bonus, if you could elaborate a bit more that would be great.

Regarding uploading ZIP or RAR, you should have the ability in 1.2 to permit the upload of different file types within config.php file. Example below:

//Acceptable Extensions
$okExts = array(“zip”, “rar”,);

Adding more file extensions would then look like:

//Acceptable Extensions
$okExts = array(“zip”, “rar”, “txt”, “jpg”, “doc”,);

Thanks again, and looking forward to getting the next release out as soon as possible.

Hey Mike,
Thanks for the tip with the extensions.
Looking forward to 1.3!
Basically what i meant with the messages thing is if i could send a message that would appear in an area like “Information” or someting like that. Where i could put things like “Google Analytics Account Details. Username: aaaa Password: aaaa. Click here to login” Etc That way I could have an area where we could store information for the client that they could see when they log in. Am i making any sense? Probably not.

I would love to see some sort of protection to uploaded files. Now everybody can easily download files, made for customers, once they know the url.

It would also be nice to let customers upload files, pictures and text. And to display them into specific phases of a project.

Hi there,

I agree completely regarding the uploaded files, it is advisable to utilize some sort of simple protection either via PHP or .htaccess in the meantime.

We do have a simple add-on essentially replicating the abilities of the admin upload for the client, feel free to send me an e-mail for more info.

Thanks!